Another one of the new features introduced in Visual Studio 2012 is the Microsoft Feedback Client, which can help your development team gather both solicited and unsolicited feedback about your software projects from your customers and stakeholders.
The feedback client allows you to capture your interaction with the application as video and/or verbal or type-written comments. Your feedback is then stored in Team Foundation Server 2012.
Let’s have a quick look at how to get started and provide some feedback.
Start by going to the Microsoft Visual Studio 2012 program folder and select Microsoft Feedback Client as shown here:
You will then be prompted to connect to your Team Foundation Server. You may have noticed that I’m connecting to my TFS Preview account. This is a FREE preview to TFS in the cloud. I’ll write more about that in a future post.
After you’ve connected to your Team Foundation Server, you will see the Microsoft Feedback Client. This is a very simple, yet powerful tool for capturing essential feedback and of course it’s got a similar look and feel to Visual Studio 2012.
1. Launch the application
In this scenario I’m providing voluntary feedback, so I have to manually start the application I want to provide feedback on.
However when you initiate a feedback session, your user/stakeholder will receive instructions via email on how to start providing feedback. Once the feedback tool opens to the Start tab, the user will launch your application by following the instructions provided. In this example, a link to start your web application:
2. Provide feedback
The feedback tool contains a lot of options for how and what feedback you provide. I will start by providing some simple feedback. In this example I took a screenshot of MS Paint and included a comment.
As mentioned above, you can record your interactions with the application, include verbal and/or written comments, attach files and/or screenshots.
3. Review and submit your feedback
After you’ve entered your feedback, you can review, make corrections and/or additions and rate your feedback with the stars. Once your ready happy with what you have, click on the Submit and Close button to submit your feedback.
After you’ve submitted your feedback, the Microsoft Feedback Client will then close and your feedback is sent to your Team Foundation Server, where the system automatically creates a work item which contains the feedback you submitted.
Now when you connect to your Team Foundation Server and do a query on Feedback, you will see your feedback work items:
Downloading the Feedback Client for TFS
If you don’t already have the Microsoft Feedback Client installed, then you will need to browse to the Additional software section on the Visual Studio download page. Here you will expand the Feedback Client for TFS section and select the appropriate download:
I think this is a great addition to Visual Studio 2012 and is something I look forward to using when developing and testing my software projects and recording the necessary feedback to share with my team.
If you’re not using this tool…you should be.
Here is some additional reading that is available on the MSDN site:
Engage Stakeholders: http://msdn.microsoft.com/library/hh301769(VS.110).aspx#provide_feedback
Provide Feedback: http://msdn.microsoft.com/en-us/library/hh362461.aspx